Frequently Asked Questions
Maintenance
Yes, we have on-site maintenance Monday-Friday, 9 am to 5 pm.Â
Call 816-656-8500 if after hours, follow emergency maintenance prompt.Â
Amenities
Digital sports lounge, elevation lounge, rooftop pool, and 24-hour fitness center.
Yes, we have multiple parking options ranging from $85 to $150 per month.
Yes, we also have an off-leash dog park located on the 2nd floor.
There is a one-time $300 pet fee. In addition, residents will be responsible for monthly pet rent of $25 per pet.
Yes.
$85 fee to rent amenity spaces. Quiet hours start at 10 pm.Â
Admin
We prefer appointments but also accept walk-ins.
Guests will need you to meet them in the lobby for fob access to the elevators. 2 guests per apartment at the pool.Â
No subletting allowed.
The resident will be required to give a 30-day notice and two months' rent not exceeding $5000.Â
Location
Yes, the KC streetcar is minutes away, and a bus stop is across the street.Â
Waterbird Coffee is nearby. Prefix Coffee will soon be in the building!
Directions
12th and Grand
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Our team is always ready to answer your questions.
We toured many buildings in downtown and this building provides the best amenities. The most pet-friendly building you can find anywhere in KC. If pets are not your thing, we’re sure the views from the highest rooftop pool in KC won’t disappoint you. But the best part of this building is the community. The Grand sets up many community events and parties that really allow everyone to get to know each other. If you want a fun, safe community in a fantastic location, the Grand is the place for you.
- Begi V
After touring probably two dozen apartment buildings downtown, we chose the Grand the day we took our tour...From the attached outdoor dog park to the secured access on each floor and the complimentary espresso machine I use every day, we found everything we were looking for and more.
- Jessica K
The Grand plays nice with others and is always establishing relationships with local brands and companies, lifting our local economy up. As someone who owns my own business, I recognize and appreciate their efforts. The rent prices are more than fair for what you get out of The Grand, which is nothing short of a luxury experience.
- Nicole B
. The apartment itself is beautiful with unbeatable views and brand new appliances and fixtures. The staff is always friendly and quick to respond (usually I’ll get an email back within 5 minutes). There’s 24 hour staff at the desk including a security guard overnight which is very convenient. There’s never a dull moment as there are bars, restaurants, coffee shops, boutiques, and even a grocery store all within walking distance. We would highly recommend living here!
- Madison B
We are so happy with our decision to move to The Grand! At first we weren't sure how the adjustment would be on our dog moving from a house to an apartment however the amenities here made it an easy transition. All of the staff have been extremely nice and helpful with our move. I would highly recommend moving here if you are wanting a place downtown, Kansas City!
- Mackenzie B
We moved into The Grand a year ago and it has been a very positive experience. The quality of our apartment is top-notch and the amenities are wonderful. The staff make this place feel like home and organize a lot of events for residents to meet. Of all the apartments we looked at downtown, The Grand was a cut above and made us feel at home.
- Liza M
Amazing place to live! I moved to KC from Florida about six months ago and can proudly say this is my home away from home. The views are unbeatable. Located in the heart of downtown, you are block away from the [T-Mobile] Center and Power and Light. The staff are all outstanding and go above and beyond to make sure your living experience is grand. I couldn't ask for a better place to live and meet new people after moving halfway across the country.
- Kelly R
This place is exactly what you want in downtown living. The location makes virtually any downtown spot a walkable destination, the views are incredible, and the building is clean and well-renovated. I have been in KC for roughly six years, and it was starting to feel a bit stale, but I can honestly say the Grand has given me a new appreciation for the city through unique views of the city and some of the many tenant events that they put on.
- Luke R
The management, maintenance, and entire staff alone give The Grand 5 stars! Lindsay, the Leasing Manager and Chris who does all the maintenance are both so attentive, thorough, and willing to do anything to make sure you’re happy.
- Addie D
We moved in Friday and LOVE the apartment and the view. One of the things in this move to the Grand is the staff who has gone above and beyond to make us feel at welcome and has answered every question and addressed all of our needs. They are always available and willing to spend whatever time is needed to make sure things are right. Thank you to all of you. I highly recommend this communutiy
- Ken L